Salesforce is additionally the name of their flagship product, which may be a highly customizable CRM with attractive out of the box features like Web to steer , removing duplicate leads, Opportunity Forecasting, Email and Campaign management, Google Apps Integration etc… All this along side the quality CRM features like Lead, Contact, Account, and Opportunity Management.
1. Customer information
One of the most important advantages of using Salesforce is that the information it retrieves — both the standard and therefore the quantity. When you use Salesforce, you'll check out every individual account, contact, task, event, and opportunity that’s tied to a lead, which provides your company tons of data before approaching potential customers.
2. Account planning
With all of the customer information you Twould like right at your fingertips, you — and every one of the reps at your company — can make plans for accounts independently. That gives you the hands-on approach that you simply got to really make a reference to clients, and it also lets your reps modify their plans to realize better results. There’s even an option in Salesforce to make to-do items so you and your reps can use lists to remain organized throughout the day.
3. Time management
With comprehensive customer information and a wealth of designing resources at your disposal, you naturally get the advantage of outstanding time management. You have all the knowledge you would like to prioritize work for your clients, which means you'll also organize tasks for various accounts consistent with that very same criteria.
4. Team collaboration
Salesforce also allows you to easily communicate with the opposite members of your team. The “Chatter” feature allows you to talk with individuals or groups about work-related information, like clients, territory, and other essential details.
Salesforce may be a cloud product, which means it’s available wherever you've got Internet access. This also includes mobile — Salesforce has an app that you simply can use to remain in-tuned together with your business and your team in the least hours. This makes it an ideal match for the hands-on business owner or the marketing manager who wants to remain in constant communication with their team.